Yes. Start with the model, year, a description of the damage and clear photos if available. Our Colorworks Team will help arrange an assessment at an appropriate shop. The assessment determines the repair plan, facility and schedule.

Yes. You can request a private repair estimate and approve the work directly with the shop. Compare your estimate with your insurance options before deciding. Our private repair vs. insurance guide explains the questions to consider.

The assessment determines whether repair or replacement is appropriate. Tell the advisor about parking sensors, cameras, warning lights or changes in how the vehicle drives. Ask which checks are required for your Toyota and the proposed repair.

Tell our Colorworks Team which Toyota model and powertrain you drive when enquiring. The selected shop will confirm the appropriate assessment, repair capability and any specialist arrangements needed before booking. This page covers body and collision repair rather than routine mechanical servicing.

Do not assume every shop holds the same manufacturer certifications. Ask the advisor to confirm current Toyota certification for the specific facility and whether that location is appropriate for your repair.

No. Vehicle concierge is available only through eligible ICBC Valet service and confirmed arrangements. For private-pay repairs, discuss drop-off and collection directly with the selected shop.

No. The shops listed here are physically located in Coquitlam, Vancouver and North Vancouver. Drivers from West Vancouver, Burnaby, Port Moody, New Westminster and Squamish can enquire about repairs at those shops. Confirm the repair location and travel arrangements before booking.