Auto Body Repair Jargon

When you’re in an automobile accident are you afraid of taking your car in because you don’t know what the mechanic is talking about? The auto body repair process can be a daunting place with a lot of acronyms and difficult terms. We’ve put together a list of some of the auto body industry’s most common jargon so you can better understand what’s going on with your vehicle and what repairs are being done.

Peace mind after a crash

Aftermarket Parts

Many auto body shops use what are called aftermarket parts. These are any parts of a vehicle that aren’t produced by the original manufacturer. Since they are made by a company that originally didn’t produce your vehicle, they can vary in quality and price and may not be the best option.


This is a written document that lists the damages and cost of repairs. A well-written estimate should have an easy-to-understand breakdown on how much parts cost, labour, and how many hours a technician thinks it will take to repair your vehicle. While an estimated isn’t always completely accurate, there should not be a large variance between the estimate and the actual cost. If there is unexpected damage or a change in the estimate you should be notified immediately.


A primer is an undercoat paint system usually applied to the metal surface of the car before the paint is applied. It is used to protect and bond the metal with the paint.

VIN (Vehicle Identification Number)

This is a unique code the motor vehicle industry used to identify your car. You can look up the history of a vehicle if you know the VIN you can find out what type of accidents the car has been in and the previous owner’s information. The VIN also allows an auto body repair technician to order the correct parts for your vehicle.

R&I (Remove and Install)

When a motor vehicle part is removed from a damaged vehicle and is repaired separately and then re-installed on the vehicle. 

R&R (Remove and Replace)

Likewise, when a damaged part is removed from a motor vehicle and instead of being repaired, it is replaced by a new part.


This is an insurance term used to describe a motor vehicle part that has been replaced due to an accident that has some wear with a new part. This often results in improvements on your vehicle. For example, a car that has over a hundred thousand kilometres is in an accident and the engine is destroyed. We may not be able to source an engine with the exact same kilometres, so we will likely find an engine with less wear and tear on it to replace it.


This is a heavy platform used to fix a vehicle that has been misaligned during an accident. It is done by placing a portion of the vehicle on the platform then restoring the structure using special clamps, hydraulic winches, and hoists.


This is the process of thoroughly cleaning the interior and external for your vehicle. It often includes shampooing, vacuuming, spraying and polishing your vehicle.

LKQ (Like Kind and Quality)

This is an industry acronym for Like Kind and Quality which refers to a used part salvaged from another vehicle. It usually has roughly the same wear and tear and same value as the old part. The technician will inspect the part to ensure it’s safe to be used in your vehicle.

How Important is a Car’s History?

How Important is a car’s history? You slowly and carefully back into that narrow spot in the underground parking garage. You turn your head for a split second to see who’s honking their horn and SCRAAAAAAPE! The parking garage pillar now has a perfect sample of the Iridium Silver paint you pain-stakingly spent hours choosing in the dealership. You take it to your local body shop and have it fixed. They do an amazing job and it looks like new. You can’t even tell it was ever damaged. It looks the same or even better than it did before it was damaged. So, is your car now worth less? YES.

If a dealer was doing a trade-in appraisal on 2 exact same cars, year make and model, and the only difference is your encounter with the underground garage pillar, your vehicle will be valued 10% – 30% less.

Continue reading “How Important is a Car’s History?”

Fix up that lease!

Hi again and thanks for tuning in to PMS! (Pass Me the Star [Screwdriver]!).  Spring is beginning to peep out (or has already sprung depending on where you are) and with the refreshing weather and transition also comes other points of turnover.  For many, this might be switching over/out a leased vehicle.

I don’t know about you, but my car certainly has a few knicks on it (I really should get them fixed) – it’s not a lease though.  If you are returning a lease in the near future you really should consider fixing up anything “new” on your vehicle before taking it back to the dealership. Why?  The dealership may charge you large fees – more than what you’d pay at an autobody shop.

If you need dent repair; bumper repair; collision repair; and/or any sort of car body repairs Colorworks Express Autobody Centers is your best bet to avoid those service fees at your dealership.  Consider getting a free estimate at one of their many locations sooner rather than later.  If it can save you time, money and stress that seems like the surefire way to go in my opinion!

Thanks for tuning in this week and I’ll catch you next time!


What Can Colorworks Do For Me?

by Bill Hamilton

BeforeAfter_130304At Colorworks, we have been a well kept secret at car dealers for over 20 years. So, by being hidden behind the scenes and preparing dealer’s vehicles for resale, many of our private, or retail customers are learning the scope of our abilities. I am happy to explain to all our customers all of the levels of services we provide.

If you require a repair to an unsightly bumper scrape, then our mobile service is likely the best option for you. My self, or my team of highly skilled, mobile technicians can come to your home or work, and repair your bumper or fender scrape, right there in your driveway. Many of our customers do not want to go through their insurance for a minor scrape that they caused themselves, so I offer an affordable and very convenient mobile repair service that is often less than their deductible. If the customer has any uncertainty about what their options might be, I am available for a free estimate.

“What happens if the damage is larger than I can repair at their home”? Sometimes the damage is quite large, and if we can meet the customer’s expectations, then we will proceed with our mobile repair. However, I have a fully accredited, ICBC Express repair center in partnership with Colorworks, so no job is ever too big for me to repair. At Vickery Collision, we can fix all your vehicles bumps  and bruises, and look after your insurance claims and bring your vehicle back to pre-accident condition with a lifetime guarantee. At Vickery Collision, we offer our unique valet service for convenient pickup and delivery of your vehicle.

At Colorworks, I offer the best of both worlds. I can come to you and repair your minor scuffs and scrapes, right on sight, or I am happy to offer our full collision services at Vickery Collision.  At Colorworks, I am just a phone call away to receive your questions and offer you the best possible answers.

Contact Bill Hamilton
Phone: 604-986-2349


Certified First Network

Colorworks is proud to be a member of the prestigious Certified First Network across Canada.
Certified First Logo

Everyday, across the nation, thousands of motorists are involved in auto accidents. The question soon becomes, “Where’s the best place to get my vehicle repaired properly and returned to me as quickly as possible?”

For most, the auto body repair process is an unfamiliar one; one that occurs, on average, only once every seven years. And there’s a lot at stake: In many households, a vehicle is among the largest assets owned; second only to the home. What’s more, the family automobile often represents the only means of getting to work or school.

With so much riding on the decision, it’s no wonder that many people look to a qualified resource; a recommendation from a friend, family member or insurance agent; to help them make the right choice.

Now, there’s another great way to identify repair facilities with a reputation for taking good care of their customers: The Certified First Network.

The Certified First Network is comprised of dealership and independently owned auto body repair centers that meet high standards for customer satisfaction, and offer impressive levels of quality, courtesy and professionalism.

In short, Certified First is a name to be trusted in the auto body repair industry.

For more information on the Certified First Network, please click here.

Get started. It’s easy, fast and cost-effective.