Hi there and thanks for tuning into PMS! (Pass Me the Star [Screwdriver])! I’ll cut right to the chase this week – I’m whipped up about insurance companies. Specifically, insurance companies telling you where to fix your car.
Last week I listened to a customer relate how they planned to take their vehicle to an autobody shop they knew and trusted but was told by their insurance company that a) they wouldn’t get a rental vehicle for the weekend b) the shop wouldn’t be able to fix it within the approved timeline and c) that an insurance appraiser wasn’t onsite at that shop. This is all a load of B.S. #1 – the shop in question arranged for a rental vehicle to be at the shop that evening. #2 – any insurance repair must collaborate with the body shop’s schedule to make sure that the repair can be completed in an agreed upon timeline. It’s a conversation. #3 – insurance appraisers work with many autobody shops to either stop by and do the estimate themselves or collect the information they need to complete it remotely.
What upset me most was how frustrated the customer was. This person had been in a minor accident. They wanted a specific shop to fix their vehicle because they heard that this shop does outstanding work. They were told misinformation on the phone to make things easier for the insurance company. I was under the impression that the insurance company was supposed to make things easier for you. This sure doesn’t seem like the case.
Bottom line – you choose where to take your vehicle for insurance repairs. It’s your choice and your right.
Thanks for taking in my rant this week. Catch you next time!
Hi there and thanks for tuning in to PMS (Pass Me the Star [Screwdriver]). This week I’m excited to talk about Spring…specifically Spring Cleaning.
This is usually something that I grumble about doing – but do love the end result. It can take a lot of time and work to clean up an apartment, house or yard. What if I told you that it didn’t have to take as long to clean up the winter knicks and scratches on your car – or even better – that you didn’t have to do it?
Spring cleaning applies to your vehicle, too. Winter can be tough on our cars and spring is the perfect time to spruce them up to avoid more potential damage (like rust!) throughout the spring and summer. Colorworks Express Autobody Centers are the go-to local business for your spring time spruce up for your vehicle. Check out a location near you today and call or email for a free estimate. Not only will your home and yard be looking fresh and ready for the season, but so will your vehicle.
Catch you next time and thanks for tuning in!
It’s here. Whether you are ready or not, winter is upon us. It might be disguised as a mild beast if you live in Southern Ontario but it’s here nonetheless. Welcome to another edition of Pass Me the Star (Screwdriver) or PMS.
An important detail to remember before the weather really takes a turn is to ensure your car is winter ready, too. For many of us this means changing our tires over to winter ones and perhaps getting an oil change to a more hearty oil to maximize performance in colder temperatures. To ensure your vehicle is properly protected you should also consider getting those knicks and scratches dealt with. Why can’t they wait until the spring? Well, they probably can. But. Yes, there’s always a but. Any surface damage that has broken through the paint coat will be more prone to oxidation, especially in colder, wetter temperatures, and therefore rust. Rust can turn what appears to be a quick and simple repair right now into a nightmare if it spreads to a larger area. Instead of buffing and repainting the damage, you’ll be looking at a much larger repair.
My two cents? If you have multiple or a few large areas that need to be repainted, don’t wait until the spring. Colorworks are experts with this sort of repair. They get it. Let them set you and your vehicle up for success this winter by taking care of your repairs now, not when they evolve into a bigger problem (and bill) for you down the road. Find a location near you today and be proactive this winter. http://colorworks.ca/find-a-location.html
Thanks for tuning in this week to PMS. Stay safe on those roads and we’ll catch you in a week or two!
Hi there and welcome back to another edition of Pass Me the Star (Screwdriver) or PMS. This week I want to talk about something that impacts many of us – returning a leased vehicle.
This can be a bittersweet process. You’ve likely become attached to your vehicle while at the same time you’re excited about your next ride. A potential large hurdle is that you are responsible to fix any “oopsies”beyond what is considered, “normal wear and tear” before you return it. “Normal wear and tear” is different for every manufacturer. How can you set yourself up for success?
You’re in luck! Colorworks are lease return specialists. They know what the manufacturers are looking for and can get your car fixed up so you won’t have to pay any pesky damage fees. What could this mean, you ask? What do we as leasing consumers need to be aware of?
1) Bumper damage happens very easily on today’s vehicles. Anything from a dent to a scratch from resting a box will need to be repaired before returning it.
2) Dents and scratches are a reality of driving a car basically anywhere outside. Every manufacturer has its own guidelines for the size and number of knicks and scratches permitted on a returned vehicle. Colorworks will find your manufacturer’s guidelines and go over it with you so you are able to make decisions on your repairs.
Colorworks are masters with repairing the above. They are ready to guide you through a painless lease return. Give them a call two or three months before the end of the lease so they can hook you up! Good to Go!
Thanks for tuning in and I’ll catch you next week.