The Political “Show”

I’ve been thinking a lot about the American Election this week.  Don’t worry – this isn’t a political rant.  I will only say, I’m dumbfoundedly shocked by the result, but then again, so are many people all over the world.  And now, the aftermath.
Really, it’s all a big show.  He said.  She said.  Past scandals.  China.  Wrong.  Nasty woman.  The show.  And I term it a “show” because who can really say with certainty what a political leader will actually do or not do when in office.  And this could be said for any political leader.
This got me thinking – the “show” has also been stereotypically applied to body shops.  We’ve all heard horror stories.  Shady dealings, rough places where you don’t really know what’s happening with your repair when you send it through the doors.  Very male dominated.  Sound a little familiar?
Today, most body shops are the exact opposite of what this stereotype portrays them to be.  Working with a company like Colorworks leaves me feeling great about body shops – especially seeing the results with customers.  At any shop across the country, the estimator will sit down and explain the repair process with you, they’ll even show you where it happens.  And that’s the only “show” in the process.   It’s straight-up, honest, and local.
Now, how can you be sure I’m not just putting on my own show?  Take a look at our testimonials.  Customers not only consistently recommend Colorworks, but they come back the next time they need a repair.  That says it all.  Automotive repairs can be overwhelming – you shouldn’t have to feel that way during the process.
Thanks for tuning in this week and catch you next time on Pass Me the Star (Screwdriver) or PMS!
Jess

Chips

rock-stone-chipsChips?! No, I’m not talking about the snack kind.  The kind you munch on with a delicious dip.  I’m talking about the ones that wind up on your car.  Thanks for tuning into PMS (Pass Me the Star [Screwdriver]!) this week.  You guessed it – this post is about gravel chips.

Have you ever had that horrible feeling when a gravel chip comes hurtling down the highway headed straight for your car?  You hear it connect and dread looking at your front bumper when you stop to assess the damage.  Maybe it is as bad as it sounded.  Maybe it isn’t.  But nonetheless, you likely have a chip on the front of your car that at some point, should be repaired.

What’s the big deal?  That stuff of nightmares called rust.  That’s the big deal.  If your paint has been jeopardized you are opening up your car to rust.  What can you do?  Take your vehicle in for that springtime spruce up, get it buffed and waxed and any damage from the winter cleaned up.  Will chips still happen from time to time?  Sure.  Maintaining your vehicle’s exterior will prolong its shelf life and save you from potentially huge repairs down the road.

Colorworks Express Autobody Centers is your local shop to take care of anything from those pesky gravel chips to fender benders.  Clients consistently have positive experiences and recommend their services to others.  So the next time that horrible feeling starts to set in when a gravel chip comes hurtling your way, take a deep breath.  If you need them, Colorworks has your back.

Thanks for tuning in and catch you next time on PMS!

Jess

Supporting the local community

CW-Football
Wow!  Check out this exciting announcement from The Bluewater Football Academy:
Local businesses are an important part of the community, especially in towns like Saugeen Shores and Owen Sound.  The Bluewater Football Academy is thrilled to announce and welcome the sponsorship of a great local business: Colorworks Express Autobody Centers.  Colorworks provides the best customer service and the best product in the area.  They are your main shop for any and all autobody repair – from a small scratch, to a dent, to a fender bender – they’ve got you covered and can handle your repair.  If you need to put your repair through insurance they are there to support you the whole way through.
The Bluewater Football Academy would like to thank the Colorworks Team for supporting this camp and young athletes in the community!
For more information check out their Facebook page here: https://www.facebook.com/BluewaterFootballAcademy/?fref=ts
This is another great example of how Colorworks is an active part of their community.  If you live in or around the Saugeen Shores, ON area and have a high school aged student who plays football consider checking out their camp!
Thanks for tuning in this week and I’ll catch you soon!
Jess

Insurance and Customer Choice

Car-Insurance_blog

Hi there and thanks for tuning in to PMS! (Pass Me the Star [Screwdriver]).     This week I’d like to circle back to a topic that we touched on a few months ago: Insurance Repair and Choice.

As you may already know – many insurance providers will tell you to take your vehicle to a specific shop when you call in to report an accident.  Is it because they have a relationship with that shop?  Maybe.  Perhaps that’s the easiest way for them to process your repair…because they’ve dealt with that shop before?  I can see that.  But if they don’t let you know you have a choice in the matter?  If their “recommendation” is more of a directive?  I’m not onboard with that.  Do they really care about you and your repair?  I hope so.

The moral of the story?  It’s your choice where to take your vehicle no matter what your insurance provider says.  Do some research and educate yourself on what’s available in your area.  At Colorworks Express Autobody Centres everyone cares not only about your repair, but also about you.  Their staff can walk you through insurance questions and will be on the phone with you.  They make you feel important and local – because you are.

Thanks for tuning in this week.  I’ll catch you later!

Jess

Tow Truck Agendas?

tow truck_slider

Hi there and thanks for tuning in to Pass Me the Star (Screwdriver) or PMS!  This post is about getting savvy if you, your friends or family are in a collision.  It’s not a pleasant feeling (hopefully no one is injured) and usually exceptionally overwhelming and rattling.

In early December, CBC Marketplace ran an episode on “Tow Truck Tricks” (say that 5 times fast).  I watched the episode recently and couldn’t believe it.  In a nutshell, sometimes tow trucks will appear on the scene of an accident without being called directly.  To the person or people in the collision this is convenient as most folks want to move out of the way as soon as possible.  The catch is that some towing operators will insist you need a tow when you have a drivable repair and then take you to an autobody shop that they have a pre-made arrangement with.  The episode showcases clients who had to pay hefty fees to remove their car from one shop and another who had to wait more than 3 months to get his car back.  Ridiculous!

You can watch the episode here: https://www.youtube.com/watch?v=sOboCgIhcfk

Now, if you are reading this blog and thinking that you will never trust a tow truck driver again, that’s not the point.  Not all tow truck companies are like this, nor are all autobody shops.  Colorworks is backed up by customer reviews and testimonials – something to look for in a shop!  And, the tow truck companies and drivers themselves who have worked with us to transport vehicles are all standup folks.  Unfortunately, it’s behaviour and business like what’s depicted in this episode that can give others in the biz a bad name.  The simple facts, ladies and gents, are that you should be in full control of calling a tow truck if necessary and, more importantly, where to take your car.  It’s your legal right and choice where you want your car to be repaired.  Period.

I hope you watch the episode, or part of it, and educate yourselves so you are prepared should you ever be in this situation.  To me, this is pretty shady stuff and I’m sure it happens more than we think.  If you are in a minor collision and/or your vehicle needs repair I encourage you to bring it to a local business that cares about the customer as much as the repair.

Thanks for tuning in and catch you again soon!

Jess

Is your vehicle winter ready?

WinterReady2It’s here.  Whether you are ready or not, winter is upon us.  It might be disguised as a mild beast if you live in Southern Ontario but it’s here nonetheless.  Welcome to another edition of Pass Me the Star (Screwdriver) or PMS.

An important detail to remember before the weather really takes a turn is to ensure your car is winter ready, too.  For many of us this means changing our tires over to winter ones and perhaps getting an oil change to a more hearty oil to maximize performance in colder temperatures.  To ensure your vehicle is properly protected you should also consider getting those knicks and scratches dealt with.  Why can’t they wait until the spring?  Well, they probably can.  But.  Yes, there’s always a but.  Any surface damage that has broken through the paint coat will be more prone to oxidation, especially in colder, wetter temperatures, and therefore rust.  Rust can turn what appears to be a quick and simple repair right now into a nightmare if it spreads to a larger area.  Instead of buffing and repainting the damage, you’ll be looking at a much larger repair.

My two cents?  If you have multiple or a few large areas that need to be repainted, don’t wait until the spring.  Colorworks are experts with this sort of repair.  They get it.  Let them set you and your vehicle up for success this winter by taking care of your repairs now, not when they evolve into a bigger problem (and bill) for you down the road.  Find a location near you today and be proactive this winter.  http://colorworks.ca/find-a-location.html

Thanks for tuning in this week to PMS.  Stay safe on those roads and we’ll catch you in a week or two!

Jess

Happiness Is…

Hi there!  Welcome back to another edition of Pass Me the Star (Screwdriver) or PMS for short.  This week I’ve been thinking about what makes me really happy during my day.  With the days getting shorter the early darkness blues start setting in.  To help combat this I think about one thing that happened during the day that left a positive impact.

For the most part, it’s usually the people I work with in the office and not the detailed task list.  People can truly make your day.  A well-placed smile or holding the door for someone can be their turning point from what started off as a crumby slog.

A few weeks ago this radio ad popped up that a Colorworks customer in Barrie provided after he received great service from Darcy and Liz.  He definitely sounds pleased with his experience and mentions Darcy and Liz by name.  They had a positive impact on what was a pretty rough day for this person.

If you are located in Ontario, Alberta or British Columbia and having one of those rough days because you’ve been in a minor collision or found a scratch or dent on your car, call Colorworks.  Their shops and staff are ready to help you with your repair, walk you through an insurance call, and be supportive and friendly in what they know is a difficult and stressful time.  Take the stress out of your life completely and call Colorworks.

Check out the radio ad attached to this note below.  Thanks for tuning in and catch you next week!

Jess

 

https://soundcloud.com/user-586466908/colorworks-barrie1

Movember

CW-MovemberIt’s Movember.  It’s the time of excellent moustaches and sheer embarrassment for some.  A time where girlfriends, partners, and wives (all who may not grow a ‘mo) accept their partner’s facial hair because it raises awareness and potentially dollars.  A time of valiant efforts all around in the pursuit of the greatest ‘stach – or a glimmer of one.

Jokes aside, this is an important month to be thoughtful about men’s health.  Prostate and testicular cancer are real.  They are horrible.  Not more or less than any other cancer – just equally awful.  They happen to people close to us – our friends, family and neighbours.  Many cases are treatable – thanks to monies and awareness raised by people like you during campaigns like this.

As the autobody business is very male dominated I wanted to do a shout out for the ‘Mo.  I’m not asking you to grow one or love the ones you see.  I’m not asking you to donate anywhere in particular.  All I’m asking is that you pause to think about the science, research and good behind those glorious and potentially snaggly ‘mo’s this month and remember what they are about.  If you want to get involved – amazing.  Those who don’t wish to (or can’t) grow a ‘mo can pledge something else – being more healthy eating conscious, a fitness goal, or raising/donating money – anyone can be involved.  It’s not just for “the dudes”.

You can find more information about Movember and ways to get involved and/or donate here:  https://ca.movember.com/

Thanks for tuning in to Pass Me the Star (Screwdriver) or PMS.  Until next week!

Jess

How do you choose? Part #1

CW-quality-controlHi there and thanks for tuning in again this week to Pass Me the Star [Screwdriver]!  This week I’ve been thinking about how we as consumers ultimately make our choice in selecting an autobody shop.  Is it all about the quality of the work?  The impact on your schedule and time?  Do we know someone at a shop?  Maybe a combination of all of the above.

In my opinion (and after asking a few colleagues and friends) this is Part 1 of my “formula” for choosing an autobody shop.

Quality.  Does the shop have (considerable) experience?  Is the work highlighted and promoted?  Are consumers able to see examples of the work?  Are there testimonials from past clients?  Does the shop use top of the line equipment and products for repairs?  Are staff trained?  Is the environment a concern of the shop and do staff adopt green practices?

Colorworks has been operating since 1991.  In that time they have repaired over 1 Million vehicles across the country at their many locations in Ontario, Alberta and British Columbia.  They are also mobile in some areas.  Clients have been extremely supportive of the Colorworks brand – sending in testimonials that are showcased on the website and throughout social media.  Colorworks guarantees their quality of work with their highly trained, Certified Technicians, using the best equipment and products for your autobody repair, and ensuring their practices are environmentally friendly.

CHECK!

Colorworks definitely exceeds this part of the formula.  If you are looking for quality I hope you consider Colorworks for your next repair.

Thanks for tuning in and stay tuned for Part #2 next week!

Jess

Keeping it Local

BuyLocalThanks for tuning in again this week to PMS (Pass Me the Star [Screwdriver])!  This week is all about the importance of shopping local.  What does that mean?  For some of us, local is where we commute to each day, or a certain kilometre radius near our home or community.  Supporting local business to me is synonymous with supporting “small town” or “small shop(s)”.

Being a small business owner is a rewarding but tough gig.  Competition takes on a new meaning when you are not only competing with all the other “small town shops” out there but also the well established and known superstores.

Now, I’ve frequented large stores myself.  Sometimes there isn’t another option.  When I have the choice I try to shop at small, locally operated businesses.  Why?  I like putting a face to the name on the website or the person who took my call when I come in.  I enjoy the conversations that happen naturally with the people who work in a small shop and that they are genuinely interested about me as a person.

Most of all I know that my dollars are going towards someone who I’ve met, who is a part of the community (in whatever shape or form that takes), who works hard and is passionate about their career.  Colorworks is one of those small town businesses.  They employ local experts and are active in the community.  Someone greets you when you walk in the door and has a conversation with you.  Everyone that I’ve dealt with wants me to have the best experience possible – and I have.

In short – I urge you to shop local and/or think of the “small shops” on the block.  They aren’t going to take you or your business for granted.

Thanks for tuning in and I’ll catch you next week!

Jess

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